Cost of Delay Vs Cost of Poor Quality

Dan Ashby enquired on Twitter for information on the balance between the Cost of Delay vs the Cost of Poor Quality.

My immediate thought was that this a false dichotomy, its comparing apples with oranges.

Cost of Delay is a comparatively bounded context, whereas Cost of Poor Quality has so many facets I’m not sure how you could draw a boundary around it.

I was going to tweet Dan some links, but the question has piqued my interest so l’m going to attempt to answer it here πŸ™‚

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