Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new site for us to look at? This page tells you how to reach Non Gamstop Casinos and what we can (and can't) help with.
How to reach us
The quickest way to contact the team is by email at [email protected]. Whether you're asking about a specific slot title, a welcome offer listed on one of our pages, or how we arrived at a particular rating, send us a note and we'll get back to you as soon as we can. We read every message, though during busy periods it may take a little longer than usual to reply.
What we can help with
- Corrections or updates to information about a listed casino, such as a changed bonus offer or payment method
- Questions about how we researched and ranked the sites on our non GamStop casinos guide
- Feedback on your own experience with a brand we've covered, positive or negative
- General queries about how casinos not on GamStop operate, including games, bonuses and account setup
- Suggestions for new casinos or slot titles you think we should review
What this page isn't for
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity documents, or answer questions tied to a specific player account — those requests need to go directly to the casino's own support team, usually via live chat or the help section on their site. Similarly, if you're looking for guidance on managing your gambling or want details on self-exclusion tools, our Responsible Gambling page is the better starting point than a direct message to us.
Before you write in
A few quick checks that often save time on both sides:
- If your question relates to a bonus offer, note the exact casino name and the offer wording as shown on our site, since terms can vary between operators and change over time
- If you're reporting an issue with a payment method or transaction, that detail sits with the casino itself rather than with us
- If you want background on how sites end up on our list, our About Us page explains our approach, and our Terms and Conditions cover how the site itself operates
Why your feedback matters
Casinos not on GamStop change fairly often, new welcome packages appear, free spins offers get refreshed, and occasionally a brand tightens or loosens its withdrawal limits. Reader feedback is one of the ways we catch these changes quickly, alongside our own periodic checks. If you've played at a site like Betmica, Kikibet, Betninja, or any other brand featured on this site and noticed something that doesn't match our write-up, telling us helps keep the information useful for the next person reading it.
A note on independence
Non Gamstop Casinos may earn a commission when readers sign up through links on this site, but that has no bearing on how we answer your emails or how we rank the casinos we cover. Getting in touch doesn't commit you to anything, and there's no obligation to act on anything we send back to you.
Remember that all gambling activity discussed on this site is intended for adults aged 18 and over. If you're unsure whether a site or offer is right for you, take your time before signing up, and use our Responsible Gambling resources if you want tools to help you stay in control.